As professional FTD florists, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products.

If you are not satisfied with the purchased FTD product, we will send a replacement or refund the full purchase price, at our discretion. Please notify us within 5 days of receipt of your FTD order. You may call, come in person, or we will pickup up the product so we can determine our course of action. Our goal is to make your purchase a memorable one and we will do our best to make sure that you are happy with your purchase.